RIM & ICT Professionals Leadership Workshop

Practical skills, tools and strategies to drive efficiency, increase capability and achieve professional success in Records, IM & ICT

  • February 21st - 22nd, 2019
  • Melbourne Convention and Exhibition Centre


Download the brochure

- Sharpening your skills and capabilities to become an effective Records, Information Management, and ICT leader
- Navigating challenges and leading through the complexity revolving Records, Information Management, and ICT
- Stepping up from a technical IM specialist to become an analytical and strategic business enabler
- Practicing effective communication strategies to break down complex processes in IM and ICT transformation
- Driving and leading effective IM and ICT transformation that aligns with business goals
- Fostering collaboration and partnering with teams to achieve successful business outcomes
- Understanding, creating and delivering seamless user experience
- Progressing through incremental IM and ICT change projects and continuous improvement


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Event Starting In!

4 Days

Prices start at


More people? More savings!

3 - 4




5 - 7




8 +





Download the brochure
Day One - Thursday 21st February 2019
Day Two - Friday 22nd February 2019
Workshop - 21 Feb


Enhancing leadership skills for Information Management and ICT Professionals 

- How Records, Information Management and ICT is evolving and how do you prepare for future challenges of disruptive change

- The importance of developing strong leadership skills for Records, Information Management and ICT Professionals

- Essential leadership qualities for Records, Information Management and ICT Professionals

- Understanding professional strengths and working together 

Transitioning from an IM specialist to become a strategic business enabler

- Growing beyond technical capabilities to develop analytical, strategic thinking, and problem-solving skills

- Reflecting on your own leadership styles and drawing on your unique strengths

- What does 'great' or 'authentic' leadership mean to you?

- Building your influence as a Records, Information Management or ICT leader


Developing effective communication skills as an Information Management and ICT leader

- Breaking down complex jargons and processes to communicate effectively with non-IM business peers

- Providing clear direction and strategic goals

- Practical communication strategies to gain management buy-in

- How to demonstrate and present the ROI value of your IM project

Establishing networks and connection for IM and ICT project success

- Identifying and understanding the internal and external stakeholders that you work within a Records and Information Management environment

- Practical approaches to build better connection, collaboration, and how to facilitate co-creation

- Supporting and partnering with others to achieve greater efficiency and productivity


Leading IM and ICT transformation

- Understanding how businesses are evolving and the impact to the existing IM and ICT structures in your organisation

- Aligning your IM and ICT transformation plan with the growing business needs

- Creating and leading an integrated IM and ICT approach – Navigating the common challenges

- How to drive incremental changes that lead to bigger transformation 

Developing skills for change management and leadership

- Leading an IM change project – what is required, what works, what doesn’t, and how to avoid the pitfalls

- Be aware of the risks involved

- Breaking down silos in an IM change management project

You as a change leader and enabler

- Communicating change effectively and in a timely manner

- Practical ways to approach resistance to change

- Managing difficult conversations

- Providing consistent messages around the visions and goals of your IM and ICT transformation plan

Digital by Design - creating and delivering seamless user experience

- Users don’t understand systems – Understanding IM and ICT from the users’ perspective

- Embedding continuous improvement in your IM and ICT change project

- Building momentum through your project that facilitates to future change

- Supporting an organisational culture that welcomes innovation and change


Melbourne Convention and Exhibition Centre

1 Convention Centre Place, Melbourne, VIC, 3006, Australia

(03) 9235 8000

* Terms and conditions apply

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